Is there any way through which you can simply handle every single activity of your entire business operation without being present all the time? And where you do not need to invest a high quality of money in various software applications? Then the response is A Big Yes!
CRM or Customer Relationship Management software is one that can simply integrate or sync with all departments & operations of your organization and leverage all-around functionality. From our business viewpoint, the open-source CRM system is the most affordable software application that a small business or startup can simply use in their line of work.
Just because the open-source CRM has been made its license-free publicly, so everyone can access it and customize it according to their own business requirement. You may find or get several reasons behind the concept of bringing and operating the open-source CRM software application into your business. So, without making it more delayed, let’s begin!
What type of Industries & businesses can bring this solution into their operation?
This openly accessible CRM software can be used by all types of industries & all sizes of businesses for their internal as we as external operations. If you are a small business or startup with a low budget range then this is the golden option for you. Also, if you’re a large enterprise then it will serve you as well and will continue to enhance your business to touch the peak.
Businesses of all industries want a concise & authentic overview of their customers & leads by fetching out their data from all platforms that their customers or leads are using. This openly available CRM does the same by integrating with all social media & other platforms, Open-source CRM provides a 360-degree view of the customers that every industry needs. So, there is no restriction on industries for using the open source CRM software.
What are the Several Reasons for Choosing Open Source CRM Software?
If you compare traditional (normal) CRM software with open-source CRM software then you will find several reasons to go for this one. Here, we will aware you with all those benefits that will compel you to choose this one for your business. Let’s have a look at them:
- Free License:
The most attractive point to going for the open source CRM is that the businesses aren’t required to pay a high amount of money to access its license. This is because the license of this software is publicly free, so businessmen even startups can bring this software into their business operation without any pay.
- Cost-effective subscription and advanced Features:
Just because the open-source CRM software is freely available, it has also kept its pricing very low even for advanced functionalities like trendy updates for innovative functions. That means businessmen have to pay a very small amount to access extra, advanced, and inaccessible features of open-source software.
- High Flexibility:
As it has already been mentioned, open-source CRM software is publicly accessible so here you are completely free to customize its source code. As a consequence, you can modify the open-source CRM software by adding and new & trendy functionality based on your business requirements and take its complete benefits. This means, that if you are required to add as well as less some features in it, then you are allowed to do so.
- Doesn’t carry any Lock-in:
Within normal CRM software, you wouldn’t be allowed to do third-party integration since the vendor has access to deny you. But in the open-source CRM one, you can not be stopped by any vendor from doing the third-party integration since here you also have access to its source code.
- Integration with Cloud-based services:
Open-source CRM software application offers features for cloud-based integration. As a consequence, you can integrate open-source CRM software applications with any cloud-based services or other platforms like Microsoft Outlook, Peridot, Hubspot, and more.
- Automatic Update:
This openly accessible CRM software application offers automated and predetermined trigger functionality through which CRM software will perform your task automatically & will move it onward too. So, you have no need to be active in operating your repetitive activities and tasks all the time instead CRM will handle them even without your presence.
- Proper Security:
There is no doubt that no software can be secure till you do not care about it. The Open Source CRM CRM offers security so if you’re using open-source CRM software for your business then you don’t need to worry about your customers’ data. In case, if you find your data unlocked or you’ve doubt that hackers can track it, you can make it idealistic via some changes in its source code.
- Innovative Functions Via Community:
The development community of open-source CRM is always in active mode so if you want to add some additional or trendy functionality then you can contact them. Basically, the source code of this CRM is publicly available so you can bring trendy functions by yourself. But if you’re unaware of the development process then you can take benefit of trendy function by paying a small amount of money to the development community.
- Proper Transparency:
Just because the source code of open-source CRM is free & you have no need to pay a high amount here, this CRM will not provide all CRM-based features. Along with all additional features, open-source CRM will deliver you all the features that a normal CRM does. For example, better customer service, data migration, detailed analytics, reliable reporting, simplified collaboration, and the list goes on.
- Proper Integration with Several Niches:
Just like traditional or proprietary CRM, open-source CRM is not restricted to a few niches. You are completely allowed to integrate the open-source CRM (Customer Relationship Management) software with multiple niche software applications that you use for your business. This is because open source CRM does not carry any vendor that may conflict at the time of integration or also doesn’t carry other incompatibility as well.
Open-source CRM software allows businesses to bring its concept into their business operation regardless of the size and budget range. This article will give you concise information about to whom open-source CRM software is an ideal choice. Furthermore, will enhance your knowledge by letting you know all the beneficial features of the open-source CRM software application.